Customer Service
$16-24/hr•Full-timeRemote
location_onFashion Barbers, 101, West Main Street, Mesquite, Dallas County, Texas, 75149, United States
Job Description
About the Role
Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.
Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.
Work location
Work model: Remote
Fashion Barbers, 101, West Main Street, Mesquite, Dallas County, Texas, 75149, United States
Mesquite, Texas
Key Responsibilities
- check_circleAssist customers with orders, returns, refunds, and account issues
- check_circleProcess returns and refunds for customers
- check_circleProvide professional and friendly customer service
- check_circleResolve customer concerns via phone, chat, and email
- check_circleTrack packages and update customer accounts
- check_circleDocument customer interactions accurately
Frequently asked questions about Customer Service at Amazon
What does a Customer Service at Amazon do?expand_more
A Customer Service at Amazon is responsible for the following: Assist customers with orders, returns, refunds, and account issues; Process returns and refunds for customers; Provide professional and friendly customer service; and Resolve customer concerns via phone, chat, and email.
What is the salary range for Customer Service at Amazon?expand_more
The advertised salary range for Customer Service at Amazon is $16-24/hr.
Where is the Customer Service role at Amazon located?expand_more
Customer Service at Amazon is based in Fashion Barbers, 101, West Main Street, Mesquite, Dallas County, Texas, 75149, United States. This is a remote role.
Is this Customer Service job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service role as remote.
How much experience is required for this Customer Service role?expand_more
Candidates for Customer Service at Amazon should have entry level.
What category does the Customer Service role belong to?expand_more
Customer Service at Amazon is part of the Customer Services job category on Recrutus.