Customer Service Representative (CSR)
$18-22/hr•Full-timeRemote
location_onGranger Boulevard, Marlborough, Middlesex County, Massachusetts, 01752, United States
Job Description
About Wind River Environmental
Headquartered in Marlborough, MA, Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks, and related systems. The company serves business, residential, and municipal customers throughout the East Coast and is committed to equal opportunity employment.
Work location
Work model: Remote
Granger Boulevard, Marlborough, Middlesex County, Massachusetts, 01752, United States
Marlborough, Massachusetts
Key Responsibilities
- check_circleEducate customers on service offerings and promote pumping services
- check_circleSchedule residential pumping services and document calls
- check_circleClarify inquiries, research solutions, and provide accurate information
- check_circleEnter service orders into order management systems
- check_circleResolve customer problems or escalate unresolved issues
- check_circleManage heavy inbound and outbound call volume efficiently
- check_circleAnswer inbound customer calls and address concerns
Requirements
- verifiedHigh School Diploma or equivalent
- verifiedPrevious customer service experience
- verifiedStrong oral and written communication skills
- verifiedBasic computer literacy (email, internet, Microsoft Office)
- verifiedLive within 30 miles of a WRE branch
Benefits & Perks
check_circleMedical, dental, and vision insurancecheck_circleHealth savings account (HSA) and flexible spending account (FSA) optionscheck_circle401(k) retirement plancheck_circlePaid parental leavecheck_circleDisability and life insurancecheck_circlePaid holidays
Skills, education and keywords
Skills: microsoft office.
Education: High School Diploma or equivalent.
Frequently asked questions about Customer Service Representative (CSR) at School Result
What does a Customer Service Representative (CSR) at School Result do?expand_more
Day-to-day, the Customer Service Representative (CSR) at School Result will educate customers on service offerings and promote pumping services; schedule residential pumping services and document calls; clarify inquiries, research solutions, and provide accurate information; and enter service orders into order management systems.
What are the requirements for this Customer Service Representative (CSR) role?expand_more
To qualify for the Customer Service Representative (CSR) at School Result position, applicants should have: High School Diploma or equivalent; Previous customer service experience; Strong oral and written communication skills; Basic computer literacy (email, internet, Microsoft Office); and Live within 30 miles of a WRE branch.
What is the salary range for Customer Service Representative (CSR) at School Result?expand_more
The advertised salary range for Customer Service Representative (CSR) at School Result is $18-22/hr.
Where is the Customer Service Representative (CSR) role at School Result located?expand_more
Customer Service Representative (CSR) at School Result is based in Granger Boulevard, Marlborough, Middlesex County, Massachusetts, 01752, United States. This is a remote role.
Is this Customer Service Representative (CSR) job remote, hybrid, or on-site?expand_more
School Result has listed this Customer Service Representative (CSR) role as remote.
How much experience is required for this Customer Service Representative (CSR) role?expand_more
Candidates for Customer Service Representative (CSR) at School Result should have mid level.
What skills do you need for the Customer Service Representative (CSR) role at School Result?expand_more
Key skills for Customer Service Representative (CSR) at School Result include microsoft office.
What education is required for Customer Service Representative (CSR) at School Result?expand_more
Educational requirements for this role: High School Diploma or equivalent.
What category does the Customer Service Representative (CSR) role belong to?expand_more
Customer Service Representative (CSR) at School Result is part of the Customer Services job category on Recrutus.