Customer Service Representatives
$16-24/hr•Full-timeRemote
location_on472, Lincoln Boulevard, Lincoln, Placer County, California, 95648, United States
Job Description
About the Role
Amazon is seeking Work From Home Customer Service Representatives to join our team. In this role, you will assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. You will be responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, and documenting customer interactions while providing professional and friendly customer service that meets performance and quality standards.
Work location
Work model: Remote
472, Lincoln Boulevard, Lincoln, Placer County, California, 95648, United States
Lincoln, California
Key Responsibilities
- check_circleAssist customers with orders, returns, refunds, account issues, and delivery questions
- check_circleProvide professional and friendly customer service while meeting quality standards
- check_circleUpdate customer accounts and document customer interactions
- check_circleProcess returns and refunds for customer transactions
- check_circleResolve customer concerns through phone, chat, and email support channels
- check_circleTrack packages and provide updates on delivery status
Frequently asked questions about Customer Service Representatives at Amazon
What does a Customer Service Representatives at Amazon do?expand_more
A Customer Service Representatives at Amazon is responsible for the following: Assist customers with orders, returns, refunds, account issues, and delivery questions; Provide professional and friendly customer service while meeting quality standards; Update customer accounts and document customer interactions; and Process returns and refunds for customer transactions.
What is the salary range for Customer Service Representatives at Amazon?expand_more
The advertised salary range for Customer Service Representatives at Amazon is $16-24/hr.
Where is the Customer Service Representatives role at Amazon located?expand_more
Customer Service Representatives at Amazon is based in 472, Lincoln Boulevard, Lincoln, Placer County, California, 95648, United States. This is a remote role.
Is this Customer Service Representatives job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service Representatives role as remote.
How much experience is required for this Customer Service Representatives role?expand_more
Candidates for Customer Service Representatives at Amazon should have entry level.
What category does the Customer Service Representatives role belong to?expand_more
Customer Service Representatives at Amazon is part of the Customer Services job category on Recrutus.