Customer Service
$16-24/hr•Full-timeRemote
location_onBull Street, LaGrange, Troup County, Georgia, 30241, United States
Job Description
About the Role
Amazon is seeking Work From Home Customer Service Representatives to join our team. In this role, you will assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. You will be responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, and documenting customer interactions. Above all, you will provide professional and friendly customer service while meeting performance and quality standards.
Work location
Work model: Remote
Bull Street, LaGrange, Troup County, Georgia, 30241, United States
Georgia
Key Responsibilities
- check_circleAssist customers with orders, returns, refunds, and account issues
- check_circleProvide professional and friendly customer service
- check_circleResolve customer concerns through phone, chat, and email support
- check_circleProcess returns and refunds for customer transactions
- check_circleUpdate customer accounts and document interactions
- check_circleTrack packages and provide delivery status updates
Frequently asked questions about Customer Service at Amazon
What does a Customer Service at Amazon do?expand_more
In this Customer Service at Amazon role, you will assist customers with orders, returns, refunds, and account issues; provide professional and friendly customer service; resolve customer concerns through phone, chat, and email support; and process returns and refunds for customer transactions.
What is the salary range for Customer Service at Amazon?expand_more
The advertised salary range for Customer Service at Amazon is $16-24/hr.
Where is the Customer Service role at Amazon located?expand_more
Customer Service at Amazon is based in Bull Street, LaGrange, Troup County, Georgia, 30241, United States. This is a remote role.
Is this Customer Service job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service role as remote.
How much experience is required for this Customer Service role?expand_more
Candidates for Customer Service at Amazon should have entry level.
What category does the Customer Service role belong to?expand_more
Customer Service at Amazon is part of the Customer Services job category on Recrutus.