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Customer Service

$16-24/hrFull-timeRemote

location_on6th Street West, Downtown, Kalispell, Flathead County, Montana, 59901, United States

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Job Description

About the Role

Amazon is seeking Work From Home Customer Service Representatives to join our team. In this role, you will assist customers with a wide range of inquiries, including orders, returns, refunds, account issues, and delivery questions. You will provide professional and friendly support through phone, chat, and email channels, ensuring that every customer interaction meets our high standards for performance and quality.

Work location

Work model: Remote

6th Street West, Downtown, Kalispell, Flathead County, Montana, 59901, United States

Kalispell, Montana

Open in Google Maps(48.19202, -114.31700)

Key Responsibilities

  • check_circleAssist customers with orders, returns, and refunds
  • check_circleDocument customer interactions via phone, chat, and email
  • check_circleProvide professional and friendly customer service
  • check_circleMeet performance and quality standards
  • check_circleResolve customer concerns and account issues
  • check_circleTrack packages and update customer accounts

Frequently asked questions about Customer Service at Amazon

What does a Customer Service at Amazon do?expand_more
Day-to-day, the Customer Service at Amazon will assist customers with orders, returns, and refunds; document customer interactions via phone, chat, and email; provide professional and friendly customer service; and meet performance and quality standards.
What is the salary range for Customer Service at Amazon?expand_more
The advertised salary range for Customer Service at Amazon is $16-24/hr.
Where is the Customer Service role at Amazon located?expand_more
Customer Service at Amazon is based in 6th Street West, Downtown, Kalispell, Flathead County, Montana, 59901, United States. This is a remote role.
Is this Customer Service job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service role as remote.
How much experience is required for this Customer Service role?expand_more
Candidates for Customer Service at Amazon should have entry level.
What category does the Customer Service role belong to?expand_more
Customer Service at Amazon is part of the Customer Services job category on Recrutus.