Customer Service Representatives
$16-24/hr•Full-timeRemote
location_onPawn Shop, 111, Marine Boulevard, Downtown, Jacksonville, Onslow County, North Carolina, 28540, United States
Job Description
About the Role
Amazon is seeking Work From Home Customer Service Representatives to join our team. In this role, you will assist customers with a wide range of inquiries, including orders, returns, refunds, account issues, delivery questions, and general support. Your primary goal is to provide professional and friendly customer service while resolving customer concerns and meeting performance and quality standards.
Work location
Work model: Remote
Pawn Shop, 111, Marine Boulevard, Downtown, Jacksonville, Onslow County, North Carolina, 28540, United States
Jacksonville, North Carolina
Key Responsibilities
- check_circleAssist customers with orders, returns, refunds, and account issues
- check_circleProcess returns and refunds through phone, chat, and email
- check_circleDocument customer interactions and maintain quality standards
- check_circleTrack packages and update customer accounts
- check_circleResolve customer concerns regarding delivery and general inquiries
Frequently asked questions about Customer Service Representatives at Amazon
What does a Customer Service Representatives at Amazon do?expand_more
Day-to-day, the Customer Service Representatives at Amazon will assist customers with orders, returns, refunds, and account issues; process returns and refunds through phone, chat, and email; document customer interactions and maintain quality standards; and track packages and update customer accounts.
What is the salary range for Customer Service Representatives at Amazon?expand_more
The advertised salary range for Customer Service Representatives at Amazon is $16-24/hr.
Where is the Customer Service Representatives role at Amazon located?expand_more
Customer Service Representatives at Amazon is based in Pawn Shop, 111, Marine Boulevard, Downtown, Jacksonville, Onslow County, North Carolina, 28540, United States. This is a remote role.
Is this Customer Service Representatives job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service Representatives role as remote.
How much experience is required for this Customer Service Representatives role?expand_more
Candidates for Customer Service Representatives at Amazon should have mid level.
What category does the Customer Service Representatives role belong to?expand_more
Customer Service Representatives at Amazon is part of the Customer Services job category on Recrutus.