Customer Service
$16-24/hr•Full-timeRemote
location_onWest 15th Street, Hays, Ellis County, Kansas, 67601, United States
Job Description
About the Role
Amazon is seeking Work From Home Customer Service Representatives to join our team. In this role, you will assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. You will be responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, and documenting customer interactions. Above all, you will provide professional and friendly customer service while meeting performance and quality standards.
Work location
Work model: Remote
West 15th Street, Hays, Ellis County, Kansas, 67601, United States
Hays, Kansas
Key Responsibilities
- check_circleAssist customers with orders, returns, refunds, and account issues
- check_circleProvide professional and friendly customer service
- check_circleMeet performance and quality standards
- check_circleResolve customer concerns through phone, chat, and email support
- check_circleTrack packages and update customer accounts
- check_circleDocument customer interactions and maintain records
Frequently asked questions about Customer Service at Amazon
What does a Customer Service at Amazon do?expand_more
In this Customer Service at Amazon role, you will assist customers with orders, returns, refunds, and account issues; provide professional and friendly customer service; meet performance and quality standards; and resolve customer concerns through phone, chat, and email support.
What is the salary range for Customer Service at Amazon?expand_more
The advertised salary range for Customer Service at Amazon is $16-24/hr.
Where is the Customer Service role at Amazon located?expand_more
Customer Service at Amazon is based in West 15th Street, Hays, Ellis County, Kansas, 67601, United States. This is a remote role.
Is this Customer Service job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service role as remote.
How much experience is required for this Customer Service role?expand_more
Candidates for Customer Service at Amazon should have entry level.
What category does the Customer Service role belong to?expand_more
Customer Service at Amazon is part of the Customer Services job category on Recrutus.