Customer Service Representatives
$16-24/hr•Full-timeRemote
location_onEast 20th Street, Granite City, Madison County, Illinois, 62060, United States
Job Description
Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.
Work location
Work model: Remote
East 20th Street, Granite City, Madison County, Illinois, 62060, United States
Granite City, Illinois
Key Responsibilities
- check_circleAssist customers with orders, returns, refunds, and account issues
- check_circleProcess returns and refunds for customers
- check_circleProvide professional and friendly customer service
- check_circleResolve customer concerns via phone, chat, and email
- check_circleTrack packages and update customer accounts
- check_circleDocument customer interactions accurately
Frequently asked questions about Customer Service Representatives at Amazon
What does a Customer Service Representatives at Amazon do?expand_more
In this Customer Service Representatives at Amazon role, you will assist customers with orders, returns, refunds, and account issues; process returns and refunds for customers; provide professional and friendly customer service; and resolve customer concerns via phone, chat, and email.
What is the salary range for Customer Service Representatives at Amazon?expand_more
The advertised salary range for Customer Service Representatives at Amazon is $16-24/hr.
Where is the Customer Service Representatives role at Amazon located?expand_more
Customer Service Representatives at Amazon is based in East 20th Street, Granite City, Madison County, Illinois, 62060, United States. This is a remote role.
Is this Customer Service Representatives job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service Representatives role as remote.
How much experience is required for this Customer Service Representatives role?expand_more
Candidates for Customer Service Representatives at Amazon should have entry level.
What category does the Customer Service Representatives role belong to?expand_more
Customer Service Representatives at Amazon is part of the Customer Services job category on Recrutus.