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Customer Service Representatives

$16-24/hr•Full-timeRemote

location_onJulip Court, Franklin Township, Somerset County, New Jersey, 08873, United States

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Job Description

About the Role

Amazon is seeking Work From Home Customer Service Representatives to join our team of Work From Home Customer Service Representatives. Service Representatives dedicated to assisting customers with their orders, returns, refunds, account issues, delivery questions, and general customer inquiries. general customer inquiries through phone, chat, and email support.

Your Impact

As a Customer Service Representative, you will be responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Work location

Work model: Remote

Julip Court, Franklin Township, Somerset County, New Jersey, 08873, United States

Franklin Township, New Jersey

Open in Google Maps(40.49712, -74.50668)

Key Responsibilities

  • check_circleAssist customers with orders, returns, refunds, and account issues
  • check_circleProcess returns and refunds for customers
  • check_circleProvide professional and friendly customer service
  • check_circleResolve customer concerns via phone, chat, and email
  • check_circleTrack packages and update customer accounts
  • check_circleDocument customer interactions accurately

Frequently asked questions about Customer Service Representatives at Amazon

What does a Customer Service Representatives at Amazon do?expand_more
In this Customer Service Representatives at Amazon role, you will assist customers with orders, returns, refunds, and account issues; process returns and refunds for customers; provide professional and friendly customer service; and resolve customer concerns via phone, chat, and email.
What is the salary range for Customer Service Representatives at Amazon?expand_more
The advertised salary range for Customer Service Representatives at Amazon is $16-24/hr.
Where is the Customer Service Representatives role at Amazon located?expand_more
Customer Service Representatives at Amazon is based in Julip Court, Franklin Township, Somerset County, New Jersey, 08873, United States. This is a remote role.
Is this Customer Service Representatives job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service Representatives role as remote.
How much experience is required for this Customer Service Representatives role?expand_more
Candidates for Customer Service Representatives at Amazon should have mid level.
What category does the Customer Service Representatives role belong to?expand_more
Customer Service Representatives at Amazon is part of the Customer Services job category on Recrutus.