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Amazon Customer Service - Work From Home

$16-24/hrFull-timeRemote

location_onBedinger Avenue, Elsmere, Kenton County, Kentucky, 41018, United States

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Job Description

About the Role

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Work location

Work model: Remote

Bedinger Avenue, Elsmere, Kenton County, Kentucky, 41018, United States

Elsmere, Kentucky

Open in Google Maps(39.01488, -84.60085)

Key Responsibilities

  • check_circleAssist customers with orders, returns, refunds, and general inquiries via phone, chat, and email
  • check_circleProcess returns and refunds for customer accounts
  • check_circleDocument customer interactions and meet quality standards
  • check_circleTrack packages and update customer account information
  • check_circleResolve customer concerns and provide professional customer service

Frequently asked questions about Amazon Customer Service - Work From Home at Amazon

What does a Amazon Customer Service - Work From Home at Amazon do?expand_more
Day-to-day, the Amazon Customer Service - Work From Home at Amazon will assist customers with orders, returns, refunds, and general inquiries via phone, chat, and email; process returns and refunds for customer accounts; document customer interactions and meet quality standards; and track packages and update customer account information.
What is the salary range for Amazon Customer Service - Work From Home at Amazon?expand_more
The advertised salary range for Amazon Customer Service - Work From Home at Amazon is $16-24/hr.
Where is the Amazon Customer Service - Work From Home role at Amazon located?expand_more
Amazon Customer Service - Work From Home at Amazon is based in Bedinger Avenue, Elsmere, Kenton County, Kentucky, 41018, United States. This is a remote role.
Is this Amazon Customer Service - Work From Home job remote, hybrid, or on-site?expand_more
Amazon has listed this Amazon Customer Service - Work From Home role as remote.
How much experience is required for this Amazon Customer Service - Work From Home role?expand_more
Candidates for Amazon Customer Service - Work From Home at Amazon should have mid level.
What category does the Amazon Customer Service - Work From Home role belong to?expand_more
Amazon Customer Service - Work From Home at Amazon is part of the Customer Services job category on Recrutus.