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Customer Service Representatives

$16-24/hrFull-timeRemote

location_onJimmy John's, 22, West Main Street, Chillicothe, Scioto Township, Ross County, Ohio, 45601, United States

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Job Description

About the Role

Amazon is seeking Work From Home Customer Service Representatives to join our team. In this role, you will serve as the primary point of contact for customers, assisting them with a wide range of inquiries including orders, returns, refunds, account issues, and delivery questions. You will provide professional and friendly support through phone, chat, and email channels, ensuring that every customer interaction meets our high standards for performance and quality.

Work location

Work model: Remote

Jimmy John's, 22, West Main Street, Chillicothe, Scioto Township, Ross County, Ohio, 45601, United States

Chillicothe, Ohio

Open in Google Maps(39.33290, -82.98292)

Key Responsibilities

  • check_circleAssist customers with orders, returns, refunds, and account issues
  • check_circleProcess returns and refunds through phone, chat, and email
  • check_circleProvide professional and friendly customer service support
  • check_circleTrack packages and update customer accounts
  • check_circleDocument customer interactions and maintain service records
  • check_circleResolve customer concerns regarding delivery and general inquiries

Frequently asked questions about Customer Service Representatives at Amazon

What does a Customer Service Representatives at Amazon do?expand_more
Day-to-day, the Customer Service Representatives at Amazon will assist customers with orders, returns, refunds, and account issues; process returns and refunds through phone, chat, and email; provide professional and friendly customer service support; and track packages and update customer accounts.
What is the salary range for Customer Service Representatives at Amazon?expand_more
The advertised salary range for Customer Service Representatives at Amazon is $16-24/hr.
Where is the Customer Service Representatives role at Amazon located?expand_more
Customer Service Representatives at Amazon is based in Jimmy John's, 22, West Main Street, Chillicothe, Scioto Township, Ross County, Ohio, 45601, United States. This is a remote role.
Is this Customer Service Representatives job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service Representatives role as remote.
How much experience is required for this Customer Service Representatives role?expand_more
Candidates for Customer Service Representatives at Amazon should have entry level.
What category does the Customer Service Representatives role belong to?expand_more
Customer Service Representatives at Amazon is part of the Customer Services job category on Recrutus.