Customer Service - Work From Home
$16-24/hr•Full-timeRemote
location_onPark Street, Baytown, Harris County, Texas, 77520, United States
Job Description
About the Role
Amazon is seeking Work From Home Customer Service Representatives to join our team. In this role, you will assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. You will be responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, and documenting customer interactions. Above all, you will provide professional and friendly customer service while meeting performance and quality standards.
Work location
Work model: Remote
Park Street, Baytown, Harris County, Texas, 77520, United States
Texas
Key Responsibilities
- check_circleAssist customers with orders, returns, refunds, and account issues
- check_circleProcess returns and refunds through phone, chat, and email support
- check_circleDocument customer interactions and provide professional service
- check_circleMeet performance and quality standards for customer support
- check_circleTrack packages and update customer accounts
- check_circleResolve customer concerns regarding delivery questions and general inquiries
Frequently asked questions about Customer Service - Work From Home at Amazon
What does a Customer Service - Work From Home at Amazon do?expand_more
Day-to-day, the Customer Service - Work From Home at Amazon will assist customers with orders, returns, refunds, and account issues; process returns and refunds through phone, chat, and email support; document customer interactions and provide professional service; and meet performance and quality standards for customer support.
What is the salary range for Customer Service - Work From Home at Amazon?expand_more
The advertised salary range for Customer Service - Work From Home at Amazon is $16-24/hr.
Where is the Customer Service - Work From Home role at Amazon located?expand_more
Customer Service - Work From Home at Amazon is based in Park Street, Baytown, Harris County, Texas, 77520, United States. This is a remote role.
Is this Customer Service - Work From Home job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service - Work From Home role as remote.
How much experience is required for this Customer Service - Work From Home role?expand_more
Candidates for Customer Service - Work From Home at Amazon should have mid level.
What category does the Customer Service - Work From Home role belong to?expand_more
Customer Service - Work From Home at Amazon is part of the Customer Services job category on Recrutus.