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Customer Service Representatives

$16-24/hrFull-timeRemote

location_onAlbany Antique Mall, 145, 2nd Avenue Southwest, Albany, Linn County, Oregon, 97322, United States

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Job Description

About the Role

Amazon is seeking Work From Home Customer Service Representatives to join our team as a Work From Home Customer Service Representative. In this role, you will play a vital part in ensuring customer satisfaction by providing professional and friendly support. You will assist customers with a wide range of inquiries, including orders, returns, refunds, account issues, and general questions, ensuring their experience with Amazon is seamless and positive.

Work location

Work model: Remote

Albany Antique Mall, 145, 2nd Avenue Southwest, Albany, Linn County, Oregon, 97322, United States

Albany, Oregon

Open in Google Maps(44.63670, -123.10582)

Key Responsibilities

  • check_circleAssist customers with orders, returns, refunds, and account issues
  • check_circleProcess returns and refunds for customers
  • check_circleProvide professional and friendly customer service
  • check_circleResolve customer concerns via phone, chat, and email
  • check_circleTrack packages and update customer accounts
  • check_circleDocument customer interactions accurately

Frequently asked questions about Customer Service Representatives at Amazon

What does a Customer Service Representatives at Amazon do?expand_more
Day-to-day, the Customer Service Representatives at Amazon will assist customers with orders, returns, refunds, and account issues; process returns and refunds for customers; provide professional and friendly customer service; and resolve customer concerns via phone, chat, and email.
What is the salary range for Customer Service Representatives at Amazon?expand_more
The advertised salary range for Customer Service Representatives at Amazon is $16-24/hr.
Where is the Customer Service Representatives role at Amazon located?expand_more
Customer Service Representatives at Amazon is based in Albany Antique Mall, 145, 2nd Avenue Southwest, Albany, Linn County, Oregon, 97322, United States. This is a remote role.
Is this Customer Service Representatives job remote, hybrid, or on-site?expand_more
Amazon has listed this Customer Service Representatives role as remote.
How much experience is required for this Customer Service Representatives role?expand_more
Candidates for Customer Service Representatives at Amazon should have mid level.
What category does the Customer Service Representatives role belong to?expand_more
Customer Service Representatives at Amazon is part of the Customer Services job category on Recrutus.