Customer Service Representative
Not Disclosed•Full-TimeHybrid
location_on22, Oxford Drive, Lincolnshire, Lake County, Illinois, 60069, United States
About the Team
Join Quill's Sales Team, where ambition meets opportunity. As part of the broader Staples organization, we foster an inclusive culture that values unique perspectives and diverse expertise. Our mission is to help businesses and schools across the country find smarter, more efficient ways to get the supplies and solutions they need, driven by the power of our people.
About the Role
As an Inside Sales Associate, you will connect with businesses and schools nationwide, driving growth by reaching out to new prospects, reactivating past customers, and strengthening relationships with existing ones. This role is designed for those ready to take their first big step in business, offering a chance to learn the ins and outs of professional sales, account management, and customer success.
You will engage in a dynamic day-to-day environment, making outbound calls to uncover growth opportunities, presenting pricing programs to decision-makers, and collaborating with teammates to exceed sales goals. The position includes a comprehensive four-week new hire training program, followed by continuous coaching and mentorship to help you develop your business acumen and make your mark in a high-energy team.
Work Environment & Location
This position requires a minimum of four days in the office, with flexibility for remote work on Fridays. Candidates must be willing to relocate to the Lincolnshire, IL area and be within commutable distance to the office.
Hiring Process
We are looking for motivated, goal-driven communicators who are resilient, curious, and eager to learn. If you are passionate about delivering great customer experiences and excited to grow in a team-oriented environment, we invite you to apply.
Equal Opportunity
At Staples, inclusion is an action word. We work hard to foster an inclusive culture where all employees feel valued and supported to contribute to their fullest potential. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Work location
Work model: Hybrid
22, Oxford Drive, Lincolnshire, Lake County, Illinois, 60069, United States
Lincolnshire, Illinois
Key Responsibilities
- check_circleMake outbound calls to engage new and existing customers
- check_circleBuild relationships and deliver customized solutions
- check_circlePresent pricing programs and proposals to decision-makers
- check_circleCollaborate with teammates to meet and exceed sales goals
- check_circleReactivate past customers and strengthen relationships with existing ones
Requirements
- verifiedMust be willing to relocate to the Lincolnshire, IL area
- verifiedMust be within commutable distance to Lincolnshire, IL
Benefits & Perks
check_circleFour-week new hire training program plus continuous training and coachingcheck_circle112 hours of PTO and 8 paid holidays (7 observed + 1 floating)check_circleCompany match 401(k) plancheck_circlePhysical and mental health wellness programsOnline and retail discounts
Similar Job Opportunities
Frequently asked questions about Customer Service Representative at Staples
What does a Customer Service Representative at Staples do?expand_more
Day-to-day, the Customer Service Representative at Staples will make outbound calls to engage new and existing customers; build relationships and deliver customized solutions; present pricing programs and proposals to decision-makers; and collaborate with teammates to meet and exceed sales goals.
What are the requirements for this Customer Service Representative role?expand_more
To qualify for the Customer Service Representative at Staples position, applicants should have: Must be willing to relocate to the Lincolnshire, IL area; and Must be within commutable distance to Lincolnshire, IL.
Where is the Customer Service Representative role at Staples located?expand_more
Customer Service Representative at Staples is based in 22, Oxford Drive, Lincolnshire, Lake County, Illinois, 60069, United States. This is a hybrid role.
Is this Customer Service Representative job remote, hybrid, or on-site?expand_more
Staples has listed this Customer Service Representative role as hybrid.
How much experience is required for this Customer Service Representative role?expand_more
Candidates for Customer Service Representative at Staples should have entry level.
What category does the Customer Service Representative role belong to?expand_more
Customer Service Representative at Staples is part of the sales job category on Recrutus.