Costco - Customer Service Associates/Cashier
location_on1230, Santa Monica Boulevard, Santa Monica, Los Angeles County, California, 90403, United States
Job Description
About the Role
Costco is seeking Customer Service Associates to assist members with purchases, returns, and front-end store operations. This position is central to the member experience, focusing on providing excellent customer service while maintaining the efficiency and organization of the front-end area. Associates are responsible for greeting members, operating cash registers, processing payments, assisting with returns and exchanges, checking receipts at the exit, assisting customers with membership questions, and maintaining a clean and organized front-end area. Associates may also assist with membership sign-ups, membership renewals, and helping members with general store questions.
Career Growth and Culture
Costco is known for promoting from within and offering long-term career opportunities. Employees have opportunities for advancement into Supervisor or Management roles. The company is known for offering regular pay increases based on hours worked. Some locations may also offer attendance bonuses and Sunday premium pay.
Benefits and Perks
Full-time and part-time employees may be eligible for benefits including health, dental, and vision insurance, 401(k) with company match, paid time off, paid holidays, employee discounts, and opportunities for advancement into Supervisor or Management roles. Costco is known for promoting from within and offering long-term career opportunities. Some locations may also offer attendance bonuses and Sunday premium pay.
Work location
Work model: On-site
1230, Santa Monica Boulevard, Santa Monica, Los Angeles County, California, 90403, United States
Santa Monica, California
Key Responsibilities
- check_circleGreet members and assist with purchases, returns, and exchanges, and membership questions
- check_circleAssist with membership sign-ups and renewals
- check_circleMaintain a clean and organized front-end store front area
- check_circleFollow Costco customer service procedures and cash handling policies
- check_circleCheck receipts at the exit door to ensure compliance
- check_circleOperate cash registers and process payments accurately