Costco - Customer Service Associates/Cashier
location_onCrazy Shoes, 100, North Gateway Drive, Madera, Madera County, California, 93637, United States
Job Description
About the Role
Costco is seeking Customer Service Associates to join our team and assist members with their shopping needs. This role is central to the front-end store operations, ensuring that every member receives excellent customer service from the moment they enter the store.
What You Will Do
As a Customer Service Associate, you will be responsible for greeting members, operating cash registers, and processing payments efficiently. You will assist customers with returns and exchanges, check receipts at the exit, and help members with membership questions, sign-ups, and renewals. Additionally, you will maintain a clean and organized front-end area, following Costco's customer service procedures and cash handling policies.
Why Join Costco
Costco is known for promoting from within and offering long-term career opportunities. This position provides opportunities for overtime pay, Sunday premium pay, holiday pay, and performance-based raises. We offer regular pay increases based on hours worked and provide opportunities for advancement into Supervisor or Management roles.
Benefits and Perks
Full-time and part-time employees may be eligible for a comprehensive benefits package, including health, dental, and vision insurance, a 401(k) with company match, paid time off, paid holidays, and employee discounts. Some locations may also offer attendance bonuses and Sunday premium pay.
Work location
Work model: On-site
Crazy Shoes, 100, North Gateway Drive, Madera, Madera County, California, 93637, United States
Madera, California
Key Responsibilities
- check_circleGreet members and assist with purchases, returns, and exchanges
- check_circleAssist customers with membership questions, sign-ups, and renewals
- check_circleMaintain a clean and organized front-end store area
- check_circleFollow Costco customer service procedures and cash handling policies
- check_circleCheck receipts at the exit door to ensure compliance
- check_circleOperate cash registers and process payments accurately