Amazon work from home
location_onHarper Avenue Northwest, Lenoir, Caldwell County, North Carolina, 28645, United States
Job Description
About the Role
An Amazon work from home Customer Service Associate is a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer accounts, research and review policies, and communicate effective solutions in a fun and fast-paced environment.
Work location
Work model: Remote
Harper Avenue Northwest, Lenoir, Caldwell County, North Carolina, 28645, United States
Lenoir, North Carolina
Key Responsibilities
- check_circleAssist customers in expediting orders and correcting post-sales problems
- check_circleCommunicate with customers primarily through phone and email
- check_circleUtilize software tools to navigate customer accounts and research policies
- check_circleCommunicate effective solutions to customers in a fast-paced environment
Requirements
- verifiedNo Experience Needed