Customer Service Associates/Cashier
location_onLihiwai Street, Waiākea, Hilo, Hawaiʻi County, Hawaii, 96720, United States
Job Description
About the Role
Costco is seeking Customer Service Associates to serve as the welcoming face of our warehouse. In this role, you will assist members with their purchases, returns, and front-end store operations, ensuring a positive and efficient shopping experience. You will be responsible for greeting members, operating cash registers, processing payments, and assisting with returns and exchanges. Additionally, you will check receipts at the exit, answer membership questions, and help maintain a clean and organized front-end area. Associates may also assist with membership sign-ups and renewals, as well as general store inquiries.
Why Join Costco
Costco is known for promoting from within and offering long-term career opportunities. We provide regular pay increases based on hours worked and offer opportunities for advancement into Supervisor or Management roles. Our culture is built on providing excellent customer service and maintaining high standards of organization and cleanliness. Employees are expected to follow Costco customer service procedures and cash handling policies to ensure a safe and welcoming environment for all members.
Work location
Work model: On-site
Lihiwai Street, Waiākea, Hilo, Hawaiʻi County, Hawaii, 96720, United States
Hilo, Hawaii
Key Responsibilities
- check_circleGreet members and assist with purchases, returns, and exchanges
- check_circleAssist customers with membership questions, sign-ups, and renewals
- check_circleMaintain a clean and organized front-end store area
- check_circleFollow Costco customer service procedures and cash handling policies
- check_circleCheck receipts at the exit door to ensure compliance
- check_circleOperate cash registers and process payments accurately