Customer Service Associates/Cashier
location_onNorth Greenleaf Street, Gurnee, Lake County, Illinois, 60031, United States
Job Description
About the Role
Costco is seeking Customer Service Associates to serve-oriented Customer Service Associates to assist members with purchases, returns, and front-end store operations. This role is central to maintaining the high standard of service Costco is known for. Associates are responsible for greeting members, operating cash registers, processing payments, and assisting with returns and exchanges. The position also involves checking receipts at the exit, assisting customers with membership questions, and maintaining a clean and organized front-end area. Associates may also assist with membership sign-ups, membership renewals, and helping members with general store questions.
Company Culture and Growth
Costco is known for promoting from within and offering long-term career opportunities. Employees are expected to follow Costco customer service procedures and cash handling policies. The company is known for offering regular pay increases based on hours worked. There are opportunities for advancement into Supervisor or Management roles.
Work location
Work model: On-site
North Greenleaf Street, Gurnee, Lake County, Illinois, 60031, United States
Illinois
Key Responsibilities
- check_circleGreet members and assist with purchases, returns, and exchanges
- check_circleAssist customers with membership questions and sign-ups
- check_circleMaintain a clean and organized front-end area
- check_circleCheck receipts at the exit door to ensure compliance
- check_circleOperate cash registers and process payments accurately