Costco - Customer Service Associates/Cashier
location_onChino Avenue, Chino, San Bernardino County, California, 91710, United States
Job Description
About the Role
Costco is seeking Customer Service Associates to assist members with purchases, returns, and front-end store operations. This position is central to the member experience, ensuring a welcoming and efficient environment for all shoppers. Associates are responsible for greeting members, operating cash registers, processing payments, and assisting with returns and exchanges. The role also involves checking receipts at the exit, assisting customers with membership questions, and maintaining a clean and organized front-end area. Associates may also assist with membership sign-ups, membership renewals, and helping members with general store questions.
Company Culture and Career Growth
Costco is known for offering regular pay increases based on hours worked. The company is known for promoting from within and offering long-term career opportunities. Employees have opportunities for advancement into Supervisor or Management roles. Costco is known for providing excellent customer service, processing transactions, handling returns, assisting with membership services, checking receipts at the exit door, assisting customers with questions, and maintaining front-end organization and cleanliness. Employees must follow Costco customer service procedures and cash handling policies.
Work location
Work model: On-site
Chino Avenue, Chino, San Bernardino County, California, 91710, United States
California
Key Responsibilities
- check_circleGreet members and assist with purchases, returns, and exchanges, and general store questions
- check_circleAssist customers with membership questions, sign-ups and renewals
- check_circleMaintain a clean and organized front-end store front-end area
- check_circleCheck receipts at the exit door to ensure compliance
- check_circleOperate cash registers and process payments accurately