Customer Service Associates/Cashier
location_onBurlington Public Library, 166, East Jefferson Street, Historic Downtown Burlington, Burlington, Racine County, Wisconsin, 53105, United States
Job Description
About the Role
Costco is seeking Customer Service Associates to serve-oriented Customer Service Associates to assist members with purchases, returns, and front-end store operations. This role is central to the member experience, ensuring that every interaction is handled with professionalism and care. Associates are responsible for greeting members, operating cash registers, processing payments, and assisting with returns and exchanges. The position also involves checking receipts at the exit, assisting customers with membership questions, and maintaining a clean and organized front-end area. Associates may also assist with membership sign-ups, membership renewals, and helping members with general store questions.
Why Join Costco
Costco is known for offering regular pay increases based on hours worked. We are committed to promoting from within and offering long-term career opportunities. Employees must follow Costco customer service procedures and cash handling policies. This position typically pays $17 to $22 per hour, with opportunities for overtime pay, Sunday premium pay, holiday pay, and performance-based raises. Full-time and part-time employees may be eligible for benefits including health, dental, and vision insurance, 401(k) with company match, paid time off, paid holidays, employee discounts, and opportunities for advancement into Supervisor or Management roles. Some locations may also offer attendance bonuses and Sunday premium pay.
Work location
Work model: On-site
Burlington Public Library, 166, East Jefferson Street, Historic Downtown Burlington, Burlington, Racine County, Wisconsin, 53105, United States
Wisconsin
Key Responsibilities
- check_circleGreet members and assist with purchases, returns, and exchanges
- check_circleAssist customers with membership questions and sign-ups
- check_circleMaintain a clean and organized front-end area
- check_circleOperate cash registers and process payments accurately
- check_circleCheck receipts at the exit door to prevent theft
- check_circleHandle returns and exchanges according to company policy