Costco - Customer Service Associates/Cashier
location_onOhio & Erie Canal Towpath Trail, Downtown Barberton, New Portage, Barberton, Summit County, Ohio, 44203, United States
Job Description
About the Role
Costco is seeking Customer Service Associates to assist members with purchases, returns, and front-end store operations. This position is central to maintaining the high standard of service Costco is known for, ensuring that every member interaction is positive and efficient.
Day in the Life
As a Customer Service Associate, you will be the first point of contact for many members. Your day involves greeting members, operating cash registers, and processing payments with accuracy and speed. You will assist customers with returns and exchanges, check receipts at the exit, and answer general questions about the store and its services.
A key part of your role involves membership services. You will assist members with membership questions, sign-ups, and renewals, helping them understand the value of their membership. Throughout the shift, you will maintain a clean, organized, and welcoming front-end area, following Costco’s customer service procedures and cash handling policies.
Why Join Costco?
Costco is known for promoting from within and offering long-term career opportunities. This role provides a foundation for advancement into Supervisor or Management roles. We offer regular pay increases based on hours worked and value our employees' dedication and performance.
Equal Opportunity
Costco is an equal opportunity employer committed to diversity and inclusion in the workplace.
Work location
Work model: On-site
Ohio & Erie Canal Towpath Trail, Downtown Barberton, New Portage, Barberton, Summit County, Ohio, 44203, United States
Ohio
Key Responsibilities
- check_circleGreet members and assist with purchases, returns, and exchanges
- check_circleAssist customers with membership questions, sign-ups, and renewals
- check_circleMaintain a clean and organized front-end store area
- check_circleFollow Costco customer service procedures and cash handling policies
- check_circleCheck receipts at the exit door to ensure compliance
- check_circleOperate cash registers and process payments accurately