Customer Service Associate - Automotive Finishes

About the Role

The Customer Service Associate at Sherwin-Williams Automotive Branch #9225 serves as a vital link between our inventory and our customers. Based in Nashville, TN, this role ensures that products are delivered safely, packed correctly, and arrive at the right destination. Beyond logistics, the position involves a hands-on approach to customer interaction, requiring associates to assist clients both in person and over the phone while maintaining the highest standards of service.

This is a part-time position with a schedule aligned to the branch's hours of operation, Monday through Friday between 8:00 AM and 5:00 PM. Specific hours are determined by business needs and may vary. The role offers a dynamic day-to-day experience, blending physical tasks like loading and unloading with technical responsibilities such as operating color retrieval and paint mixing machinery. Associates are expected to keep the stockroom organized, optimize space utilization, and ensure a clean, safe working environment.

Location and Safety Context

This position is located at 425 Harding Industrial Drive, Nashville, TN 37211. The role involves direct contact with customers, including minors, and access to cash, payment methods, electronic equipment, personal information, and store merchandise. Due to the nature of these responsibilities, which may be supervised or unsupervised, a review of criminal history is conducted to protect the business, its operations, reputation, and the safety of customers, staff, vendors, and the general public.

Equal Opportunity

Sherwin-Williams is an equal opportunity employer committed to diversity and inclusion in the workplace.