Customer Service Associates/Cashier
location_onAllentown Collision Center, 1327, North Madison Street, Center City, Allentown, Lehigh County, Pennsylvania, 18102, United States
Job Description
About the Role
Costco is seeking Customer Service Associates to join our team as a Customer Service Associate. In this role, you will be the face of Costco, assisting members with their purchases, returns, and front-end store operations. Your primary focus will be providing excellent customer service while maintaining a clean and organized front-end area. You will play a vital part in ensuring a positive experience for every member who walks through our doors.
Day in the Life
As a Customer Service Associate, your day involves a variety of tasks designed to keep our front-end operations running smoothly. You will greet members warmly, operate cash registers, and process payments efficiently. You will also assist customers with returns and exchanges, check receipts at the exit, and answer questions regarding memberships and general store information. Additionally, you may help with membership sign-ups and renewals. Throughout your shift, you will adhere to Costco's customer service procedures and cash handling policies to ensure accuracy and security.
Why Join Costco?
Costco is known for promoting from within and offering long-term career opportunities. We provide regular pay increases based on hours worked and opportunities for advancement into Supervisor or Management roles. Our team values dedication and hard work, and we are committed to supporting our employees' growth and well-being. By joining Costco, you become part of a company that values its employees and strives to provide a supportive and rewarding work environment.
Work location
Work model: On-site
Allentown Collision Center, 1327, North Madison Street, Center City, Allentown, Lehigh County, Pennsylvania, 18102, United States
Allentown, Pennsylvania
Key Responsibilities
- check_circleGreet members and assist with purchases, returns, and exchanges, and general store questions
- check_circleAssist customers with membership questions, sign-ups and renewals
- check_circleMaintain a clean and organized front-end area
- check_circleCheck receipts at the exit door to ensure compliance
- check_circleOperate cash registers and process payments accurately