Computer Field Technician
location_on21st Street, Lewiston, Nez Perce County, Idaho, 83501, United States
Job Description
About the Role
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. The installations on laptop and desktop units. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial).
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Work location
Work model: On-site
21st Street, Lewiston, Nez Perce County, Idaho, 83501, United States
Lewiston, Idaho
Key Responsibilities
- check_circlePerform on-site hardware repairs and installations on laptop and desktop units
- check_circleLog into tech portal daily to code calls and map routes
- check_circleConfirm service times with customers via tech portal
- check_circleDrop off old parts using provided pre-paid labels
- check_circlePick up replacement parts from designated shipping stores
Requirements
- verifiedPrior hands-on experience with replacing components on laptops and desktops
- verifiedPrior experience with laptop and desktop hardware
- verifiedValid driver's license
- verifiedReliable transportation
- verifiedAccess to a computer and the Internet
- verifiedAvailable to log into tech portal by 9 am
- verifiedMinimum 3 weekdays availability