Category Specialist Inside Sales (Print & Promotional)

About the Team

Staples is a business-to-business leader, and Quill serves as the engine that makes ordering supplies easier and more rewarding for businesses of all sizes. From everyday office essentials to technology and cleaning products, our mission is to support our customers with an exceptional experience. We are a team that thrives on connecting people with the solutions they need to succeed.

About the Role

As an Inside Sales Specialist, you will be the bridge between our customers and our specialized product offerings. In this role, you will partner closely with sales teams and internal business units to support both new and existing customers, helping them discover the right solutions while positioning Quill to win profitable deals.

You will manage multiple lead channels, including hunt lines, loaded leads, web leads, and chat, while collaborating with Account Managers and Key Account Managers to secure one-time and recurring projects for high-value accounts. Your day will involve consultative conversations where you educate customers on relevant features and benefits, drive net sales, and increase share of wallet through trusted advisor relationships. This is an opportunity for someone who enjoys a sales-driven environment, values adaptability, and wants to make a measurable impact on customer success.

Our Culture and Values

At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. We work hard to foster an inclusive culture, seeking employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations through the power of the people behind our iconic brand.

Equal Opportunity

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.