Remote Care Manager: Patient Support & Benefits Advocate
location_onNorth Lucia Avenue, Redondo Beach, Los Angeles County, California, 90278, United States
Job Description
About IQVIA Argentina
IQVIA Argentina is a leading provider of advanced information, technology, and commercialization solutions to the healthcare and life sciences industries. We are dedicated to helping clients accelerate the development and commercialization of medical innovations that improve patient outcomes and reduce the burden of disease.
About the Role
We are seeking a dedicated Care Manager to join our Patient Support Call Center team. In this remote position, you will serve as a vital link between patients and their healthcare benefits. Your primary mission is to ensure patients receive the support they need by verifying insurance eligibility and conducting thorough benefit investigations. This role is essential in removing barriers to care and ensuring patients can access the treatments and resources available to them.
What You Will Do
As a Care Manager, you will engage in high-volume outreach to insurance companies to verify patient eligibility and coverage details. You will assist patients in navigating the complexities of their benefits, providing clear guidance and support throughout the process. Your work directly impacts the patient experience by facilitating smoother access to care and reducing administrative burdens for both patients and healthcare providers.
Our Ideal Candidate
We are looking for a professional with strong communication skills who thrives in a remote, fast-paced environment. While a high school diploma is required, we value candidates with at least one year of related experience in patient support, healthcare administration, or customer service. Proficiency in Microsoft applications is essential for managing data and communicating effectively. If you are empathetic, detail-oriented, and passionate about helping others, we encourage you to apply.
Compensation
This full-time position offers an hourly pay range of $22.00 - $23.00, commensurate with experience.
How to Apply
Interested candidates should submit their application through our portal. We review applications on a rolling basis and look forward to learning more about your background and how you can contribute to our team.
Equal Opportunity Employer
IQVIA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Work location
Work model: Remote
North Lucia Avenue, Redondo Beach, Los Angeles County, California, 90278, United States
California
Key Responsibilities
- check_circleContact insurance companies for eligibility verification
- check_circleAssist patients with benefit investigations
Requirements
- verifiedHigh school diploma
- verifiedAt least one year of related experience
- verifiedProficiency in Microsoft applications
Skills, education and keywords
Skills: microsoft applications.
Education: High school diploma required.