The Bowen Group (a GTSC Company) logo

Remote Veteran Support Specialist

$17.75/hr•Full-timeRemote

location_on8604, Chestnut Avenue, Old Town Bowie, Bowie, Prince George's County, Maryland, 20715, United States

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Job Description

About the Role

A prominent federal service provider is seeking a Remote Veteran Support Specialist to join their team. This 100% virtual position is dedicated to assisting Veterans and their families in navigating complex systems to find the right resources and support they need.

Why This Role Matters

As a Call Center Representative, you will serve as a vital link between Veterans and essential services. Your role requires not only professional call center experience but also a deep sense of empathy and excellent communication skills to effectively support callers during often sensitive interactions.

Eligibility

Candidates must be U.S. citizens or Green Card holders to apply for this position.

Work location

Work model: Remote

8604, Chestnut Avenue, Old Town Bowie, Bowie, Prince George's County, Maryland, 20715, United States

Bowie, Maryland

Open in Google Maps(39.00690, -76.77898)

Key Responsibilities

  • check_circleAssist Veterans and their families in finding appropriate resources
  • check_circleHandle inbound calls in a virtual call center environment
  • check_circleCommunicate effectively and empathetically with callers

Requirements

  • verifiedAt least six months of call center experience
  • verifiedU.S. citizens or Green Card holders

Benefits & Perks

check_circleHealth insurancecheck_circleDental insurancecheck_circlePaid holidayscheck_circle401(k)

Frequently asked questions about Remote Veteran Support Specialist at The Bowen Group (a GTSC Company)

What does a Remote Veteran Support Specialist at The Bowen Group (a GTSC Company) do?expand_more
A Remote Veteran Support Specialist at The Bowen Group (a GTSC Company) is responsible for the following: Assist Veterans and their families in finding appropriate resources; Handle inbound calls in a virtual call center environment; and Communicate effectively and empathetically with callers.
What are the requirements for this Remote Veteran Support Specialist role?expand_more
To qualify for the Remote Veteran Support Specialist at The Bowen Group (a GTSC Company) position, applicants should have: At least six months of call center experience; and U.S. citizens or Green Card holders.
What is the salary range for Remote Veteran Support Specialist at The Bowen Group (a GTSC Company)?expand_more
The advertised salary range for Remote Veteran Support Specialist at The Bowen Group (a GTSC Company) is $17.75/hr.
Where is the Remote Veteran Support Specialist role at The Bowen Group (a GTSC Company) located?expand_more
Remote Veteran Support Specialist at The Bowen Group (a GTSC Company) is based in 8604, Chestnut Avenue, Old Town Bowie, Bowie, Prince George's County, Maryland, 20715, United States. This is a remote role.
Is this Remote Veteran Support Specialist job remote, hybrid, or on-site?expand_more
The Bowen Group (a GTSC Company) has listed this Remote Veteran Support Specialist role as remote.
How much experience is required for this Remote Veteran Support Specialist role?expand_more
Remote Veteran Support Specialist at The Bowen Group (a GTSC Company) typically requires 0.5+ years of relevant experience at the entry level level.
What category does the Remote Veteran Support Specialist role belong to?expand_more
Remote Veteran Support Specialist at The Bowen Group (a GTSC Company) is part of the Admin job category on Recrutus.