Business Development Specialist (SCHAUMBURG)

About the Team

Staples is a business-to-business powerhouse, and Quill serves as the engine that makes ordering supplies easier and more rewarding for businesses of all sizes. From everyday office essentials to technology and cleaning products, our mission is to support our customers with an exceptional experience. As an Inside Sales Specialist, you will be the vital link that binds our operations together, partnering closely with sales teams and internal business units to help both new and existing customers discover the right solutions. This role is designed for those who thrive in a sales-driven environment, enjoy consultative conversations, and want to make a measurable impact on customer success and profitable deals.

About the Role

In this position, you will manage multiple lead channels, including hunt lines, loaded leads, web leads, and chat, while driving high conversion rates within approved margin guidelines. Your day will involve supporting high-value accounts by collaborating with Account Managers and Key Account Managers on projects up to $5M. You will act as a trusted advisor, educating customers on relevant Quill features and benefits to increase net sales and share of wallet through consolidation efforts. Success in this role requires maintaining a healthy opportunity pipeline in the company CRM, meeting phone time and dial expectations, and staying consistently engaged with customers. You will also collaborate with cross-functional partners such as sales teams, merchants, and vendors to ensure seamless execution.

Our Culture & Values

At Staples, "inclusion" is an action word that represents what we do to ensure all employees feel valued and supported to contribute to their fullest potential. We work hard to foster an inclusive culture, seeking employees with unique and varied perspectives and areas of expertise. We believe that when we operate inclusively, diversity naturally follows, resulting in a better workplace and innovative thinking that helps us exceed our customers' expectations. We offer an inclusive culture with associate-led Business Resource Groups and a supportive environment where you can positively influence team culture and support your colleagues.

Equal Opportunity Statement

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.