Business Development Specialist (BLOOMINGTON)

About the Team

Staples is a business-to-business leader, and Quill serves as the engine that makes ordering supplies easier and more rewarding for businesses of all sizes. From everyday office essentials to technology and cleaning products, we support our customers with an exceptional experience. Our team thrives on connecting people with the solutions they need to succeed.

About the Role

As an Inside Sales Specialist, you will be the bridge between our customers and our specialized product offerings. You will partner closely with sales teams and internal business units to support both new and existing customers, helping them discover the right solutions while positioning Quill to win profitable deals. This role is ideal for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success.

In your day-to-day, you will manage multiple lead channels, including hunt lines, loaded leads, web leads, and chat. You will collaborate with Account Managers and Key Account Managers to secure one-time and recurring projects for high-value accounts. Your goal is to drive conversion rates within approved margin guidelines, meet net sales targets, and increase share of wallet through trusted advisor relationships. You will also educate customers on relevant features and benefits, ensuring they get the most out of their purchases.

Hiring Process

We are looking for candidates who are self-starters with a competitive, results-oriented mindset. If you possess strong communication skills, resilience in the face of rejection, and a customer-first approach, we want to hear from you. Please submit your application to join our inclusive culture where associate-led Business Resource Groups foster a supportive environment for all employees.

Our Culture & Commitment

At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. We work hard to foster an inclusive culture, seeking employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.