Business Development Specialist - B2B Sales (Office Supplies)
Not Disclosed•Full-TimeOn-site
location_on1100, 11th Avenue, Rockford, Rockford Township, Winnebago County, Illinois, 61104, United States
About the Team
Staples is a business-to-business leader, and Quill serves as the engine that makes ordering supplies easier and more rewarding for businesses of all sizes. From everyday office essentials to technology and cleaning products, our mission is to support companies with an exceptional customer experience. As an Inside Sales Specialist, you will be the bridge connecting our sales teams and internal business units with both new and existing customers. Your role is pivotal in helping clients discover the right solutions while positioning Quill to win profitable deals.
About the Role
This position is designed for someone who thrives in a sales-driven environment and enjoys engaging in consultative conversations. You will partner closely with Account Managers and Key Account Managers to support high-value accounts, securing both one-time and recurring projects. Your day-to-day involves managing multiple lead channels, from hunt lines to web leads and chat, while maintaining a healthy opportunity pipeline in our CRM. By developing a deep knowledge of Quill’s specialized product offerings and pricing, you will educate customers on relevant features and benefits, ultimately increasing net sales and share of wallet through trusted advisor relationships.
Our Culture and Values
At Staples, "inclusion" is an action word that represents our commitment to ensuring all employees feel valued and supported to contribute their fullest potential. We believe that when we operate inclusively, diversity naturally follows. We actively seek employees with unique and varied perspectives and areas of expertise, fostering a culture where innovative thinking helps us exceed our customers' expectations. This inclusive environment is powered by the people behind our iconic brand.
Equal Opportunity Statement
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Work location
Work model: On-site
1100, 11th Avenue, Rockford, Rockford Township, Winnebago County, Illinois, 61104, United States
Rockford, Illinois
Key Responsibilities
- check_circleMeet or exceed net sales and margin goals
- check_circleSupport high-value accounts by partnering with Account Managers to secure projects
- check_circleManage multiple lead channels including hunt lines, loaded leads, web leads, and chat
- check_circleDevelop and maintain strong knowledge of specialized product offerings, pricing, and solutions
- check_circleMeet phone time and dial expectations to stay consistently engaged with customers
- check_circleManage and maintain a healthy opportunity pipeline in the company CRM
- check_circleEducate customers on relevant Quill features and benefits based on category needs
- check_circleIncrease net sales and share of wallet through consolidation efforts and trusted advisor relationships
- check_circleCollaborate with cross-functional partners such as sales teams, merchants, and vendors
Requirements
- verifiedHigh School Diploma or GED
- verifiedAt least 12 months of relevant experience in sales or customer service
- verifiedThorough knowledge of category-specific products and services (Print & Promotional)
Nice to Have
Thorough knowledge of category-specific products and services (Print & Promotional).
Benefits & Perks
check_circle112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)check_circleCompany Match 401(k)check_circleOnline and Retail Discountscheck_circlePhysical and Mental Health Wellness programsInclusive culture with associate-led Business Resource Groups
Similar Job Opportunities
Skills, education and keywords
Education: High School Diploma or GED required.
Frequently asked questions about Business Development Specialist - B2B Sales (Office Supplies) at Staples
What does a Business Development Specialist - B2B Sales (Office Supplies) at Staples do?expand_more
Day-to-day, the Business Development Specialist - B2B Sales (Office Supplies) at Staples will meet or exceed net sales and margin goals; support high-value accounts by partnering with account managers to secure projects; manage multiple lead channels including hunt lines, loaded leads, web leads, and chat; and develop and maintain strong knowledge of specialized product offerings, pricing, and solutions.
What are the requirements for this Business Development Specialist - B2B Sales (Office Supplies) role?expand_more
Staples is looking for candidates who meet the following requirements: High School Diploma or GED; At least 12 months of relevant experience in sales or customer service; and Thorough knowledge of category-specific products and services (Print & Promotional).
Where is the Business Development Specialist - B2B Sales (Office Supplies) role at Staples located?expand_more
Business Development Specialist - B2B Sales (Office Supplies) at Staples is based in 1100, 11th Avenue, Rockford, Rockford Township, Winnebago County, Illinois, 61104, United States. This is a on-site role.
Is this Business Development Specialist - B2B Sales (Office Supplies) job remote, hybrid, or on-site?expand_more
Staples has listed this Business Development Specialist - B2B Sales (Office Supplies) role as on-site.
How much experience is required for this Business Development Specialist - B2B Sales (Office Supplies) role?expand_more
Business Development Specialist - B2B Sales (Office Supplies) at Staples typically requires 1+ years of relevant experience at the mid level level.
What education is required for Business Development Specialist - B2B Sales (Office Supplies) at Staples?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the Business Development Specialist - B2B Sales (Office Supplies) role belong to?expand_more
Business Development Specialist - B2B Sales (Office Supplies) at Staples is part of the sales job category on Recrutus.