Business Analyst Intern
location_onSouth El Camino Real, San Mateo, San Mateo County, California, 94401, United States
Job Description
About Presto
Presto is the leading Voice AI company for restaurant drive-thrus, operating at scale in complex, noisy, customer-facing environments. As the AI partner to more than a dozen of the most iconic American restaurant brands, Presto is building one of the most impactful real-world applications of AI that directly impacts revenue, labor efficiency, and a magical guest experience for millions of people.
AI is not a feature at Presto; it is the foundation of how we build, evaluate, and evolve our products. We operate at lightning-speed iteration cycles and are solving some of the hardest problems in Voice AI. We are backed by Remus Capital, were a Y Combinator company, and are headquartered in Silicon Valley.
This may not be the right fit for you if you are looking for a traditional 9-to-5 environment. We move at the pace of AI. Change is constant, and roadmaps evolve quickly. Presto is for builders, experimenters, and problem-solvers who thrive in ambiguity, learn continuously, and are excited to shape the future of real-world AI alongside a high-performance team.
The Opportunity
Presto is partnering with universities across the U.S. to place a select group of students inside restaurants where our AI system is already live.
This internship sits at the intersection of technology, business, and operations. You'll play a critical role in helping us understand how our AI performs in real-world environments, analyzing interactions, identifying trends, and uncovering opportunities to improve both customer experience and business outcomes.
This role can be performed on-site, remotely, or in a hybrid format, depending on location and business needs.
What You'll Gain
This is a hands-on opportunity to work on live AI systems at scale. You'll gain exposure to:
- Real-world applications of AI in business operations
- How technology companies partner with national brands
- Data-driven decision making in fast-paced environments
- Product feedback loops and iteration cycles
- The connection between customer experience, operations, and revenue
You won't be working on hypothetical problems; your work will impact systems in production today.
Who We're Looking For
We're looking for students who are both analytical and entrepreneurial. People who enjoy digging into data and thinking critically about how to improve systems.
Ideal candidates are:
- Highly analytical with strong attention to detail
- Curious and proactive
- Entrepreneurial in mindset. You take initiative and think beyond the task
- Strong communicators who can clearly document
- Comfortable working independently in a fast-paced
- Interested in
All majors are encouraged to apply. Mindset and curiosity matter more than specific experience.
How to Apply
Please submit your resume along with a short note explaining your interest in technology, business, and real-world operations.
Equal Opportunity
We value people from all walks of life and are committed to creating an inclusive hiring process and work environment. We especially encourage historically underrepresented candidates to apply. Presto is an equal opportunity employer.
Work location
Work model: Remote
South El Camino Real, San Mateo, San Mateo County, California, 94401, United States
San Mateo, California
Key Responsibilities
- check_circleListen to and review drive-thru orders handled by the orders handled by the AI system
- check_circleAnalyze interactions between customers, staff, and the AI
- check_circleIdentify patterns, trends, and anomalies in ordering behavior
- check_circleSurface moments of friction,
- check_circleEvaluate upsell performance and customer response
- check_circleDocument structured insights for product and operations teams
- check_circleConduct in-store observations at restaurant locations
Requirements
- verifiedStudent status
- verifiedHighly analytical with strong attention to detail
- verifiedStrong communicators who can clearly document insights
- verifiedComfortable working independently