Business Analyst III
location_on4725, Kensington Drive, Kensington, San Diego, San Diego County, California, 92116, United States
Job Description
About the Role
This strategic role is for an experienced business analyst who will work within our Operational Excellence & Automation team, focused on enhancing organizational efficiency through process improvements and technological advancements. The ideal candidate will act as an internal consultant within our People & Places organization, dedicated to identifying, recommending, and implementing process changes and improvements, particularly leveraging AI and automation, to drive the company's success. You will be pivotal in transitioning HR service delivery to ServiceNow, ensuring that our workforce can perform optimally.
Work location
Work model: Remote
4725, Kensington Drive, Kensington, San Diego, San Diego County, California, 92116, United States
San Diego, California
Key Responsibilities
- check_circleCollaborate with shared services teams to propose business process improvements
- check_circleLead projects with a customer-centric approach and deliver actionable recommendations
- check_circleDefine requirements and create process documentation for operational changes
- check_circleIdentify issues proactively and escalate them while ensuring clear communication
- check_circleOversee change management initiatives during technology transitions
Requirements
- verifiedExpertise in business process redesign and documentation
- verifiedProficient in managing change and transitioning to new technologies
- verifiedExceptional communication and collaboration abilities
- verifiedExperience in HR organization process optimization preferred
- verifiedServiceNow implementation and process design experience highly valuable