
location_onMain Street Parking Garage, 119, West Main Street, Central Business District, Oklahoma City, Oklahoma County, Oklahoma, 73102, United States
The Banquet Manager serves as a pivotal leadership figure, ensuring the seamless execution of all events and banquet functions. This role is dedicated to maintaining the highest service standards while supervising Banquet associates to guarantee exceptional guest satisfaction. The position embodies the company's mission and values, focusing on training staff to deliver prompt, courteous service that aligns with established policies and procedures.
Your day involves a dynamic blend of strategic planning and hands-on leadership. You will conduct daily pre-shift meetings to align the team on important updates and service expectations. Throughout the event lifecycle, you will oversee setup and breakdown, managing everything from linens and silverware to audio/visual elements in close cooperation with contractors.
Collaboration is key; you will work closely with Culinary Management to ensure food execution is timely and exceptional, and coordinate with the Sales and Catering departments to manage event specifications and future workload. A significant portion of your time is spent on the floor, superverving servers, greeting guests, and ensuring their preferences are met promptly. You will also handle administrative duties, including scheduling, payroll accuracy, and reporting, while maintaining a safe, clean, and orderly environment across all storage and event areas.
Candidates will be evaluated based on their experience in banquet service and their ability to lead and train staff effectively. The selection process focuses on identifying individuals with strong organizational skills, a warm demeanor, and the capacity to handle the physical demands of the role, including flexible scheduling for early hours, evenings, and holidays.
We are committed to fostering an environment where guest satisfaction is paramount. As a leader in this role, you will help cultivate a culture of excellence, ensuring that every team member feels supported and empowered to deliver outstanding hospitality. We value professional appearance, strong communication, and the ability to adapt to the fast-paced nature of event operations.
Work model: On-site
Main Street Parking Garage, 119, West Main Street, Central Business District, Oklahoma City, Oklahoma County, Oklahoma, 73102, United States
Oklahoma City, Oklahoma