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Bridgestone Retail Operations (BSRO) is a cornerstone of Bridgestone Americas, employing over 22,000 teammates across more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With over $4.5 billion in tire and auto service sales, we are dedicated to our mission to "Serve Society with Superior Quality." We believe that people can only provide superior service when they are supported and allowed to bring their whole selves to work. We champion all perspectives and are building a team as diverse as the world we serve.
The Lead Technician is a pivotal role that combines technical expertise with leadership. You will be responsible for diagnosing drivability and electrical systems while mentoring your team to drive increased customer care and satisfaction. This position is designed for those who want to foster co-creation opportunities and empower creativity to make mobility safer, more efficient, and more sustainable for future generations. As a Lead Technician, you represent the Bridgestone name as a valued teammate, contributing to a dynamic and challenging work environment where agility and work/life effectiveness are prioritized.
At Bridgestone, we are committed to "Free to Be." We understand the importance of seeing the world and our business through many different lenses. We offer more than just competitive pay; we provide formal training, performance incentives, and a supportive onboarding experience to ensure a smooth transition into our team. We pride ourselves on integrity, teamwork, and community involvement, offering resources to help you level up your career regardless of where you are in your journey.
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Work model: On-site
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Strong understanding of electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, or automotive heating/AC. 5 years of automotive repair experience, demonstrated skills via third-party assessments/certifications, or completion of a Vocational-Technical School Program. A.S.E. certification in at least 3 of A1-A8 (L1 can be one of the three, with Brakes and Steering & Suspension A.S.E.s preferred).
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