Associate Patient Access Specialist - Talent Pool

About Hummingbird

We’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves. ourselves.

About the Role

Help patients get the care they need with patience, clarity, and compassion. As an Associate Patient Access Specialist at Hummingbird, you’re the first voice patients hear when they reach out for care. Every call is a chance to make someone’s day a little easier, whether you’re scheduling an appointment, updating records, or helping someone log in to their MyChart account. You’ll learn to navigate healthcare systems and practice empathy on every call, using your customer service skills to make each patient feel supported. You’ll also work with a close-knit team that supports you and celebrates your growth. This is a starting point for a meaningful career in healthcare. You don’t need medical experience; you need great communication skills, curiosity, technical aptitude, and the desire to help others, while contributing as a dependable part of the patient access team. We will teach you the rest through hands-on training, coaching, and real-time support. -time support.

About our Talent Pool

Hummingbird is growing fast, and we interview year-round for our Associate Patient Access Specialist Talent Pool. While we’re not hiring for this specific role right now, we typically add new specialists monthly, so start dates are often so start dates are often 2–6 months after applying.

Joining the talent pool means you’ll be among the first considered when opportunities open. We receive a lot of applications, so hearing back may take a little time, but we’ll keep you updated, usually within a couple of weeks. You may also be invited to complete an assessment or have a brief conversation with a recruiter as part of early screening.

Growth at Hummingbird

This role is the first step in our Patient Access career path. Associates receive structured training and ongoing coaching to build skills in scheduling, technology, and patient communication.

As you gain experience, you’ll take on more complex workflows and grow into Patient Access Specialist and Senior Specialist roles, with increased independence, system expertise, and peer support.

At Hummingbird, we believe good jobs should lead somewhere, and that starts here.

Why You’ll Love Working Here

We’re on a mission to make healthcare more human. At Hummingbird, that means treating every patient — and every teammate — with empathy, respect, and clarity.

As an Associate, you’ll be supported from day one through training, coaching, and clear workflows that help you build confidence. As you grow, so will your independence and comfort navigating calls, systems, and patient needs.

Our specialists often share how much they value the balance of autonomy and trust here. You’ll start with a strong foundation, and over time you’ll have the chance to step into that same sense of ownership and balance as you advance. balance as you advance.

The Hummingbird Approach

We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird:

• Lead with