Assistant Manager-Operations F&B

About the Role

This position serves as a vital support to the daily supervision of food and beverage and culinary operations. The role exists to ensure a seamless balance between guest satisfaction, employee engagement, and strict adherence to the operating budget. You will act as a key partner in maintaining high standards and fulfilling all legal obligations within the department.

Day-to-Day Impact

In this role, you will step into a dynamic environment where operational excellence meets hospitality. Your day involves orchestrating the flow of daily shifts, ensuring that all F&B policies and procedures are followed to the letter. You will manage the logistics of ordering supplies, uniforms, and equipment, while also overseeing a robust self-inspection program to maintain quality.

Beyond the logistics, you will be the face of the brand's service culture. You are expected to be readily available and approachable for both team members and guests, fostering an atmosphere of mutual trust and respect. Whether you are reviewing guest satisfaction results, addressing concerns proactively, or stepping in to perform hourly functions, your goal is to deliver service that exceeds expectations.

You will also play a crucial role in team development by setting clear goals, communicating areas for improvement, and celebrating both successes and lessons learned from failures. By analyzing operating statements and payroll reports, you will help drive financial objectives while ensuring the team remains professional and courteous at all times.