Ad Operations Assistant

About the Role

Bookshop.org is seeking a highly organized, detail-driven Ad Operations Assistant to support the Ad Sales department. This is a new role in our rapidly growing business. The successful candidate will facilitate the delivery of promotional campaigns to indie audiences across a broad spectrum of book lovers, authors and publishers.

As the Ad Operations Assistant, you will be responsible for the timely and smooth delivery of advertising campaigns across a variety of media. Our clients are publishers, authors and book‑adjacent industries, but we are an ambitious company with our sights set on growth. You will ensure their assets and details are correct in our system, and provide them with accurate reporting, delivered professionally. You’ll also be able to identify, explain and react to variance to provide team members with actionable insights.

Reporting to the VP of Ad Sales, you’ll also liaise closely with the Product and Marketing departments, along with our external partners and clients to help deliver exceptional campaigns that drive revenue and help support Bookshop.org’s mission.

You will be a problem solver, have a keen eye for detail, be able to communicate effectively, and be able to think creatively towards solutions for both clients and internal stakeholders. You love books, and you have a beef with billionaires controlling the book world.

Company Culture at Bookshop.org

Bookshop.org’s mission is to help local, independent bookstores thrive in the age of e‑commerce. We financially support local, indie bookstores by providing an easy, free way to create an online storefront and sell directly to their customers with no overhead costs. We believe that bookstores are essential to a healthy culture around books and reading. They are where literary culture takes root, and they need to be preserved. Bookshop.org is a public benefit corporation and is certified as a B Corp, which means our profits are inextricably linked to achieving our mission. We hold ourselves accountable every day to the values of integrity, transparency, inclusion, innovation, teamwork, and excellence.

Bookshop.org prides itself on its positive team culture and we put time and effort into making Bookshop.org an encouraging, energizing, and exciting place to work. We have a flexible and remote working environment, an incredible, mission‑driven team, and a worker‑friendly culture.

Bookshop.org is committed to fostering, cultivating, and preserving a culture of diversity, inclusion, and equal opportunity. We are engaged in the ongoing development of a work environment built on these principles—one that enforces respectful communication, encourages teamwork and participation, and supports employee’s varying needs through policies supporting work/life balance, accommodation, and flexibility. We know that our business benefits immensely from its diverse team, and that our individual differences, life experiences, knowledge, and talents make our company stronger and better. In recruiting, we prioritize and welcome the contributions of a diverse staff.

Being an equal opportunity employer means that Bookshop.org provides the same opportunities for hire, advancement, training, and benefits to everyone, without discrimination due to protected characteristics such as age, race, color, sex, gender identity, sexual orientation, ethnicity, nation of origin, religion, disability, genetic information including medical history, or other protected status.

To Apply

To apply, email a resume and cover letter to jobs@bookshop.org.