
Accounting Manager
location_onEast Brooklyn Village Avenue, Second Ward, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States
Job Description
About Pacific Life
Providing for loved ones, planning rewarding retirements, and saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do.
Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
About the Role
The Accounting Manager is responsible for leading and overseeing enterprise-wide bank reconciliation and transactional matching processes within Account Reconciliation Cloud Service (ARCS) and PeopleSoft. This role is also responsible for the Enterprise governance of ARCS for the reconciliation compliance function and related internal controls. This includes monitoring team accountability during the financial close process, metrics monitoring, and ensuring proper reporting and escalation for aged reconciling items.
The manager directs day-to-day operations and owns the end-to-end book-to-bank reconciliation process, ensuring strong control alignment, process integrity, and effective execution. This role requires a deep understanding of upstream and downstream impacts, design of appropriate controls, and the development of scalable, well-governed processes.
In addition to operational leadership, the role is responsible for driving process development and continuous improvement initiatives, enhancing reconciliation standardization, and strengthening control environments. The manager partners closely with various accounting teams, Treasury, Tax, Investment Operations, and other cross-functional stakeholders to ensure alignment, resolve discrepancies, and support control compliance.
The role also delivers key insights and performance metrics to senior leadership, translating complex reconciliation and control data into clear, actionable recommendations that improve efficiency, reduce risk, and support decision-making.
Our Culture
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners, and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
Equal Opportunity Employer
Pacific Life Insurance Company is an Equal Opportunity / Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Work location
Work model: On-site
East Brooklyn Village Avenue, Second Ward, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States
Charlotte, North Carolina
Key Responsibilities
- check_circleLead and manage a team of accounting professionals for bank reconciliations
- check_circleOwn end-to-end book-to-bank reconciliation processes in ARCS and PeopleSoft
- check_circleGovern ARCS reconciliation compliance and related internal controls
- check_circleDrive process development and continuous improvement initiatives
- check_circleCollaborate cross-functionally to resolve discrepancies and ensure alignment
- check_circleDeliver KPIs and insights to senior leadership for decision-making
Requirements
- verifiedBA/BS degree in Accounting, Finance, related field, or equivalent experience
- verified8+ years of accounting or financial operations experience
- verifiedDemonstrated experience managing and developing teams
- verifiedStrong knowledge of general ledger, bank reconciliation processes, and ICFR frameworks
- verifiedExperience with enterprise reconciliation tools (e.g., ARCS) and ERP systems (e.g., PeopleSoft, Oracle)