Account Manager, Employee Benefits
Not Disclosed•Full-TimeOn-site
location_on1308, West 9th Street, Kansas City, Jackson County, Missouri, 64101, United States
About the Team
HUB International is a recognized global leader dedicated to helping individuals and companies navigate risk and manage the complexities of insurance. Within our Department of Account Management & Service, we are committed to delivering exceptional client service standards while fostering a collaborative environment where every team member succeeds.
About the Role
The Employee Benefits Account Manager serves as a vital operational partner to the Account Executive and Account Administrator, working collaboratively to manage a dedicated book of business. This role is designed to ensure the seamless delivery of day-to-day service for employee benefits clients, acting as the primary point of contact for resolving questions and issues alongside the broader team.
You will own the annual renewal and marketing process, driving client retention through strong carrier relationships and a deep understanding of client needs. From executing the full renewal and RFP process to managing new carrier implementations and project timelines, you will ensure that every client interaction reflects the high standards of HUB. Whether guiding clients through compliance matters, supporting billing and eligibility audits, or developing open enrollment strategies, your work directly impacts the stability and growth of our client partnerships.
Hiring Process
Candidates selected for this role will be expected to adhere to HUB Broker Standards and participate in ongoing industry-related continuing education. The position requires a valid driver's license and dependable transportation, as occasional travel by car is necessary to meet with clients and attend outside events.
Equal Opportunity
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran's status, or any other characteristic protected by local, state, or federal laws. We are committed to making our website accessible to all users. If you require assistance completing the application process or have questions regarding accessibility, please contact the recruiting team at HUBRecruiting@hubinternational.com.
Work location
Work model: On-site
1308, West 9th Street, Kansas City, Jackson County, Missouri, 64101, United States
Kansas City, Missouri
Key Responsibilities
- check_circleCreate and review marketing presentations for all client benefits
- check_circleExecute timely and accurate new client onboarding processes
- check_circleAdvise and guide clients in compliance matters and send monthly reports
- check_circlePerform contract review and support preparation of SPD Wraps and Plan documents
- check_circleDevelop open enrollment strategy and conduct benefits presentations when required
- check_circleLead and execute the full renewal and RFP process including proposal development and online quoting
- check_circleManage claims and coverage issue resolution for clients' employees
- check_circleProvide assistance with clients' billing and eligibility audits
- check_circleMaintain accurate client-specific data in the BenefitPoint tracking system
Requirements
- verifiedHigh school diploma or equivalent
- verifiedBachelor's degree preferred
- verified2-4 years of related experience in employee benefits
- verifiedL&H License required or obtainable within 60 days
- verifiedValid Driver's License
- verifiedProficiency in Microsoft Office (Excel, Word, PowerPoint)
- verifiedBilingual in English and Spanish preferred
Nice to Have
Bachelor's degree. Bilingual in English and Spanish.
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Skills, education and keywords
Skills: Microsoft Office, Excel, Word, Power Point, Benefitpoint, BMS, L&H License, Spanish.
Education: High school diploma or equivalent required; Bachelor's degree preferred.
Frequently asked questions about Account Manager, Employee Benefits at HUB International
What does a Account Manager, Employee Benefits at HUB International do?expand_more
A Account Manager, Employee Benefits at HUB International is responsible for the following: Create and review marketing presentations for all client benefits; Execute timely and accurate new client onboarding processes; Advise and guide clients in compliance matters and send monthly reports; and Perform contract review and support preparation of SPD Wraps and Plan documents.
What are the requirements for this Account Manager, Employee Benefits role?expand_more
HUB International is looking for candidates who meet the following requirements: High school diploma or equivalent; Bachelor's degree preferred; 2-4 years of related experience in employee benefits; L&H License required or obtainable within 60 days; Valid Driver's License; and Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Where is the Account Manager, Employee Benefits role at HUB International located?expand_more
Account Manager, Employee Benefits at HUB International is based in 1308, West 9th Street, Kansas City, Jackson County, Missouri, 64101, United States. This is a on-site role.
Is this Account Manager, Employee Benefits job remote, hybrid, or on-site?expand_more
HUB International has listed this Account Manager, Employee Benefits role as on-site.
How much experience is required for this Account Manager, Employee Benefits role?expand_more
Account Manager, Employee Benefits at HUB International typically requires 2–5 years of relevant experience at the mid level level.
What skills do you need for the Account Manager, Employee Benefits role at HUB International?expand_more
Key skills for Account Manager, Employee Benefits at HUB International include Microsoft Office; Excel; Word; Power Point; Benefitpoint; BMS; L&H License; and Spanish.
What education is required for Account Manager, Employee Benefits at HUB International?expand_more
Educational requirements for this role: High school diploma or equivalent required; and Bachelor's degree preferred.
What category does the Account Manager, Employee Benefits role belong to?expand_more
Account Manager, Employee Benefits at HUB International is part of the accounting & finance job category on Recrutus.