The U.S. Pharmacopeial Convention (USP)

The Strategic Customer Development Manager drives commercial strategy and revenue growth for USP's portfolio of pharmaceutical standards across the West Coast territory. This individual contributor role focuses on expanding market presence and strengthening relationships with pharmaceutical developers and manufacturers. Key responsibilities include executing account plans to identify quality challenges, managing sales activities in CRM, and collaborating with internal scientific and marketing teams to deliver exceptional customer experiences. The position requires regular travel for client visits and industry events. USP offers a mission-driven environment dedicated to advancing global public health through rigorous quality standards. The organization fosters an inclusive culture that supports professional development, equitable leadership opportunities, and collaborative teamwork. This remote position allows for flexible work arrangements while requiring significant domestic travel to engage with customers and stakeholders. The role appeals to self-motivated professionals seeking to grow their careers in a fast-paced, results-oriented setting. Candidates with a background in life sciences and experience in account management within the pharmaceutical industry are encouraged to apply. The position provides the opportunity to make a tangible impact on the safety and quality of medicines worldwide while working with a diverse and supportive team. View more