Study Hotels

The Guest Services Manager role at The Study at University of Chicago leads the Front Office and Guest Service teams to deliver exceptional hospitality experiences. Key responsibilities include mentoring staff, managing daily operations such as check-ins and reservations, coordinating cross-departmental communication, and analyzing occupancy and revenue data to drive performance. The position appeals to service-oriented leaders seeking a collaborative culture that prioritizes curiosity, teamwork, and professional growth within a modern, residential-style hotel environment. This full-time position requires flexibility to work various shifts and offers a comprehensive benefits package for eligible employees.