This full-time remote Care Navigator position supports a cardiac care management team in assisting medically complex patients, primarily those with congestive heart failure. The role involves conducting structured telephonic outreach, managing patient caseloads through risk stratification, and ensuring timely follow-ups after hospital discharges. Key responsibilities include performing initial assessments, providing patient education on self-management strategies, and maintaining detailed documentation to meet CMS billing standards. The navigator collaborates closely with RN Care Managers and physicians to identify care gaps and escalate clinical concerns. This position is appealing due to its 100% remote work arrangement, offering flexibility with business hours that allow for time zone compatibility. It provides an opportunity to make a meaningful impact on patient outcomes by reducing avoidable hospitalizations and supporting long-term health management. The role is ideal for candidates with clinical credentials and experience in care coordination who are proficient with electronic health records and eager to leverage AI tools for efficiency. The position is based in the United States, with a preference for candidates in the Dallas/Fort Worth area. View more