SavATree

The Operations Manager serves as the branch leader responsible for logistics, operational proficiency, and safety within a nationwide tree and lawn care organization. Key duties include coordinating daily branch logistics, managing field personnel schedules and equipment, and overseeing financial performance to ensure profitability. The role also involves hiring, mentoring, and developing field teams while enforcing strict safety protocols to foster a culture of quality and efficiency. This position is appealing due to extensive leadership training opportunities, a collaborative environment focused on preservation and care, and access to modern resources. The role requires a valid driver's license and the willingness to obtain state pesticide certification, offering a path for career advancement within a values-driven company.

The Customer Experience Manager leads the build and scale of SavATree's centralized inbound team, serving as the primary touchpoint for prospective customers across phone and web channels. Key responsibilities include managing a team of approximately twelve representatives, ensuring rapid response times and high-quality appointment scheduling, and driving performance through data-driven coaching and CRM documentation in Microsoft Dynamics. The role appeals to leaders seeking to shape a premium service culture that directly impacts organic growth and brand perception. This position offers the opportunity to implement AI-driven analytics and foster a high-performance environment focused on customer delight. The role is based within a specialized customer experience organization and involves close collaboration with sales and field leadership to optimize workflows and staffing models.

The Plant Health Care Specialist role involves monitoring, diagnosing, and treating tree and shrub health issues within a designated territory. Key responsibilities include inspecting plant material to identify pests or diseases, applying appropriate treatments, operating spray equipment safely, and preparing diagnostic reports while educating clients. This position is ideal for individuals passionate about the natural environment who enjoy problem-solving and working outdoors. The role offers a supportive team culture focused on continuous learning, professional development, and career growth within a values-driven organization dedicated to preservation. Employees work independently to ensure customer satisfaction and have opportunities to obtain necessary certifications and licenses.