ProtoCall Services

This fully remote position serves as a telephonic first responder for a behavioral healthcare organization, providing crisis intervention and emotional support to individuals in distress. The role requires a licensed professional with a graduate degree in a behavioral health field. Key responsibilities include conducting risk assessments, developing safety plans, offering coping strategies, and maintaining accurate clinical documentation while navigating multiple software systems. The position is ideal for candidates seeking a mission-driven environment that values compassion and integrity. It offers comprehensive benefits including medical, dental, and life insurance, along with a 401(k) program and student loan repayment assistance. Employees benefit from a structured six-week paid virtual training cohort and opportunities for professional growth. The role demands emotional resilience and strong communication skills, with regular availability required for weekends and holidays. This remote-first opportunity allows professionals to work from a secure home office while contributing to a nationally recognized leader in crisis care. View more