Perk

This remote Senior Business Travel Consultant role supports strategic B2B customers within the Customer Care team. The position involves managing complex domestic and international travel bookings, handling amendments and cancellations, and maintaining GDS queues to ensure high satisfaction standards. Key responsibilities include providing proactive client support via live chat and phone, resolving inquiries independently, and mentoring junior team members. The role appeals to candidates who enjoy travel and thrive in an empathetic, customer-centric environment. It offers a flexible remote work arrangement with fixed rotational shifts, allowing for a healthy work-life balance. The company fosters a collaborative culture focused on innovation, ownership, and delivering exceptional service. Employees benefit from comprehensive health coverage, generous vacation time, paid parental leave, and opportunities for professional growth within a global organization. The position requires expertise in GDS systems like Amadeus or Sabre, strong communication skills, and the ability to work autonomously under pressure. This is an ideal opportunity for experienced travel consultants looking to make a significant impact on customer retention and company growth while enjoying the perks of a modern, supportive workplace. View more