Franklin Fitch

This full-time Network Operations Center Engineer position supports a law firm's infrastructure within the IT Services and Consulting industry. The role is primarily remote, requiring work during evening and weekend shifts from Friday to Sunday. Key responsibilities include remotely monitoring network connectivity and speed, troubleshooting network and system issues, and leading incident response efforts. The engineer performs root cause analysis and escalates complex problems to the engineering team, while also being available to go on-site for critical situations. The position reports to the Network Operations Senior Manager. This role appeals to candidates with at least five years of IT support experience, particularly those skilled in Cisco routing and switching, Windows environments, Office 365, and VMware. Familiarity with high availability concepts is considered a plus. The job offers a collaborative team environment where employees take ownership of infrastructure, supported by a comprehensive benefits package and the flexibility of fully remote work. View more