Senior AI Engineer - ServiceNow Delivery Acceleration
$134k-158k/hr•Full-timeRemote
location_onPerrault Building, 625, West Main Street, Downtown, Boise, Ada County, Idaho, 83702, United States
Job Description
About the Role
As a Senior AI Engineer – ServiceNow Delivery Acceleration, you will make an impact by designing, building, and optimizing AI‑powered implementation solutions that transform how ServiceNow professional services engagements are delivered. You will be a valued member of the Delivery Acceleration team and work collaboratively with product managers, solution architects, consultants, and platform stakeholders to accelerate delivery, improve quality, and enhance customer experience.
Work location
Work model: Remote
Perrault Building, 625, West Main Street, Downtown, Boise, Ada County, Idaho, 83702, United States
Boise, Idaho
Key Responsibilities
- check_circleDesign and develop AI agent workflows for ServiceNow configurations and implementation plans
- check_circleAlign AI solutions to the professional services lifecycle including scoping and delivery
- check_circleEstablish quality metrics for AI outputs and drive continuous improvement
- check_circleLead prompt engineering efforts for large language model-based solutions
- check_circleBuild reusable prompt libraries and orchestration patterns for AI-powered workflows
- check_circleDesign integrations and APIs connecting AI outputs with ServiceNow and enterprise systems
- check_circleCollaborate with cross-functional teams to deploy scalable AI capabilities
Requirements
- verified5+ years experience in software engineering, AI/ML engineering, or technical consulting within enterprise software environments
- verified2+ years hands-on experience building production solutions using large language models, prompt engineering, and AI agent frameworks
- verifiedProficiency in Python, JavaScript, TypeScript, or similar languages
- verifiedExperience with API design, system integration, and data pipelines
- verifiedUnderstanding of ServiceNow platform architecture, configuration patterns, and enterprise implementation approaches
- verifiedLegally authorized to work in the United States without company sponsorship
Benefits & Perks
check_circleMedical, dental, vision, and life insurancecheck_circlePaid holidays and paid time offcheck_circle401(k) plan with contributionscheck_circleLong-term and short-term disability insurancecheck_circlePaid parental leavecheck_circleEmployee stock purchase plan
Frequently asked questions about Senior AI Engineer - ServiceNow Delivery Acceleration at Cognizant
What does a Senior AI Engineer - ServiceNow Delivery Acceleration at Cognizant do?expand_more
A Senior AI Engineer - ServiceNow Delivery Acceleration at Cognizant is responsible for the following: Design and develop AI agent workflows for ServiceNow configurations and implementation plans; Align AI solutions to the professional services lifecycle including scoping and delivery; Establish quality metrics for AI outputs and drive continuous improvement; and Lead prompt engineering efforts for large language model-based solutions.
What are the requirements for this Senior AI Engineer - ServiceNow Delivery Acceleration role?expand_more
To qualify for the Senior AI Engineer - ServiceNow Delivery Acceleration at Cognizant position, applicants should have: 5+ years experience in software engineering, AI/ML engineering, or technical consulting within enterprise software environments; 2+ years hands-on experience building production solutions using large language models, prompt engineering, and AI agent frameworks; Proficiency in Python, JavaScript, TypeScript, or similar languages; Experience with API design, system integration, and data pipelines; Understanding of ServiceNow platform architecture, configuration patterns, and enterprise implementation approaches; and Legally authorized to work in the United States without company sponsorship.
What is the salary range for Senior AI Engineer - ServiceNow Delivery Acceleration at Cognizant?expand_more
The advertised salary range for Senior AI Engineer - ServiceNow Delivery Acceleration at Cognizant is $134k-158k/hr.
Where is the Senior AI Engineer - ServiceNow Delivery Acceleration role at Cognizant located?expand_more
Senior AI Engineer - ServiceNow Delivery Acceleration at Cognizant is based in Perrault Building, 625, West Main Street, Downtown, Boise, Ada County, Idaho, 83702, United States. This is a remote role.
Is this Senior AI Engineer - ServiceNow Delivery Acceleration job remote, hybrid, or on-site?expand_more
Cognizant has listed this Senior AI Engineer - ServiceNow Delivery Acceleration role as remote.
How much experience is required for this Senior AI Engineer - ServiceNow Delivery Acceleration role?expand_more
Senior AI Engineer - ServiceNow Delivery Acceleration at Cognizant typically requires 5+ years of relevant experience at the senior level.
What skills do you need for the Senior AI Engineer - ServiceNow Delivery Acceleration role at Cognizant?expand_more
Key skills for Senior AI Engineer - ServiceNow Delivery Acceleration at Cognizant include python; javascript; typescript; prompt engineering; api design; data pipelines; service now; and responsible ai.
What category does the Senior AI Engineer - ServiceNow Delivery Acceleration role belong to?expand_more
Senior AI Engineer - ServiceNow Delivery Acceleration at Cognizant is part of the Information Technology job category on Recrutus.