FamilySearch Library Operations Manager
Not Disclosed•Full-TimeOn-site
location_on418, Winchester Street, Murray, Salt Lake County, Utah, 84107, United States
About the Role
The FamilySearch Library Operations Manager holds holistic responsibility for defining and leading the daily operations and staffing needs of the world's largest genealogical research library. This role is defined by a primary focus on people, adhering strictly to the Family History Department's quality standards of inspiration, trust, kindness, effectiveness, and simplicity.
In coordination with various cross-departmental teams, the Operations Manager mobilizes FamilySearch's resources to align library services, professional expertise, and organizational priorities. The ultimate goal is to effectively deploy resources and personnel to enable the nourishing of temples with names, ensuring families can be united for eternity.
The position requires a strategic vision capable of managing a mixed workforce consisting of employees, missionaries, and volunteers. Success in this role demands premier customer service, the ability to proactively address issues, and strong multitasking capabilities within a collaborative, inclusive, and respectful workplace culture focused on service excellence.
Work location
Work model: On-site
418, Winchester Street, Murray, Salt Lake County, Utah, 84107, United States
Murray, Utah
Key Responsibilities
- check_circleProvide direct leadership and oversight to multiple teams including hiring, performance management, and development
- check_circleFoster a collaborative, inclusive, and respectful workplace culture focused on service excellence
- check_circleOversee daily library operations, addressing communications, workflow, staffing, guest experience, and resource challenges
- check_circleWork across Church Departments to ensure facility functionality and safety
- check_circleTrack and report key performance indicators and relevant metrics
- check_circleRepresent FamilySearch products with knowledge and confidence
- check_circleCoordinate with cross-departmental teams to align library services and organizational priorities
Requirements
- verifiedBachelor's degree and 10+ years experience or Master's degree and 8 years experience
- verifiedPrevious management experience directly managing employees or in a senior project management role
- verifiedIFMA Training - FMP, Facility Management Professional
- verifiedPMP certification or extensive project management experience
Nice to Have
Experience with FamilySearch products and basic genealogical principles. PMP certification or extensive project management experience. Fluency in another language other than English. Experience in strategic planning and scheduling large workforces in a public facing environment.
Skills, education and keywords
Skills: FMP, Facility Management Professional, PMP, Project Management, Strategic Planning, Genealogical Principles, Familysearch Products.
Education: Bachelor's degree or equivalent experience; Master's degree or equivalent experience.
Frequently asked questions about FamilySearch Library Operations Manager at The Church of Jesus Christ of Latter-day Saints
What does a FamilySearch Library Operations Manager at The Church of Jesus Christ of Latter-day Saints do?expand_more
Day-to-day, the FamilySearch Library Operations Manager at The Church of Jesus Christ of Latter-day Saints will provide direct leadership and oversight to multiple teams including hiring, performance management, and development; foster a collaborative, inclusive, and respectful workplace culture focused on service excellence; oversee daily library operations, addressing communications, workflow, staffing, guest experience, and resource challenges; and work across church departments to ensure facility functionality and safety.
What are the requirements for this FamilySearch Library Operations Manager role?expand_more
The Church of Jesus Christ of Latter-day Saints is looking for candidates who meet the following requirements: Bachelor's degree and 10+ years experience or Master's degree and 8 years experience; Previous management experience directly managing employees or in a senior project management role; IFMA Training - FMP, Facility Management Professional; and PMP certification or extensive project management experience.
Where is the FamilySearch Library Operations Manager role at The Church of Jesus Christ of Latter-day Saints located?expand_more
FamilySearch Library Operations Manager at The Church of Jesus Christ of Latter-day Saints is based in 418, Winchester Street, Murray, Salt Lake County, Utah, 84107, United States. This is a on-site role.
Is this FamilySearch Library Operations Manager job remote, hybrid, or on-site?expand_more
The Church of Jesus Christ of Latter-day Saints has listed this FamilySearch Library Operations Manager role as on-site.
How much experience is required for this FamilySearch Library Operations Manager role?expand_more
Candidates for FamilySearch Library Operations Manager at The Church of Jesus Christ of Latter-day Saints should have lead.
What skills do you need for the FamilySearch Library Operations Manager role at The Church of Jesus Christ of Latter-day Saints?expand_more
Key skills for FamilySearch Library Operations Manager at The Church of Jesus Christ of Latter-day Saints include FMP; Facility Management Professional; PMP; Project Management; Strategic Planning; Genealogical Principles; and Familysearch Products.
What education is required for FamilySearch Library Operations Manager at The Church of Jesus Christ of Latter-day Saints?expand_more
Educational requirements for this role: Bachelor's degree or equivalent experience; and Master's degree or equivalent experience.
What category does the FamilySearch Library Operations Manager role belong to?expand_more
FamilySearch Library Operations Manager at The Church of Jesus Christ of Latter-day Saints is part of the hr & recruitment job category on Recrutus.