Our client, a Mental Health Clinic is seeking a personable and organized Medical Administrator to join our team in Braintree, MA. As the front desk representative, you will play a vital role in patient interaction, including answering phones, greeting patients, managing records requests, and more. Their team is highly collaborative, offering a lot of help and support to ensure success in this role. Permanent Braintree, Massachusetts (Northshore location considered as an alternative) Highlights: $50,000 - $60,000 (based on experience) 100% Onsite, Monday - Friday, 8:45 AM - 5:15 PM Bachelor’s degree preferred Unlimited PTO, 4% 401(k) match What We’re Looking For: Strong interpersonal skills with a friendly and professional demeanor Ability to handle a busy environment with little downtime Experience in childcare or similar roles is beneficial Proficiency in Microsoft Office is required Key Responsibilities: Assist with patient scheduling, including initial intake, recurring appointments, and filling open slots with new patients Serve as the communication liaison between patients and providers Manage record requests, intake forms, and other patient-related communications De-escalate and resolve patient conflicts Perform general office duties (e.g., copying, filing, faxing, sorting mail, greeting visitors) Maintain patient confidentiality in compliance with HIPAA guidelines If you are a dedicated and motivated individual with a passion for mental healthcare, we would love to hear from you. Please send your resume to Camie McDonnell at cmcdonnellnaglergroup.com TNG123 MONTNG LI-CM1